ISS Technical Services Descriptions

Determine Requirements

Customized Software Solutions

Project Planning

Expert Use of ISS Tools

Implement ISS Solutions

Automate Business Processes

Customized Training

Integrate Enterprise/Workgroup Requirements

Provide On-the-Spot Assistance

On-Target Consulting

Powerful Data Modeling

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Determine Requirements

ISS will work with you to ensure your objectives are clearly defined and understood. Based on this comprehensive analysis of your challenges, we can identify the requirements and create a cost-effective resolution for your complex business problems.

Provide Expert Use of ISS Tools

As the makers of the Integration Toolkit (ITK) and the Tailoring Kit, we are uniquely qualified to produce the customized scripts and data model extensions to fulfill an endless variety of business needs.

Create Customized Training

In addition to the standard educational services ISS provides, we have the capability to customize courses to meet your specific requirements. The courses will be developed in conjunction with your needs to provide key personnel with the skills they must have to be effective at their jobs. Training can be delivered at your site if desired.

Provide On-Target Consulting

Understanding your issues is crucial to solving your problem. ISS representatives will sit down, listen to, and appreciate your issues before ever recommending a solution. We also have the expertise to offer alternative frameworks as well, enabling you to seek out the most cost-effective solution for your organization.

Produce Customized Software Solutions

Using VISTA™, ISS can create a web-based solution centered on your unique requirements. Furthermore, we can customize our COTS software to satisfy your specific needs. Often the most cost-effective solution will require that the software be tailored to satisfy an existing process or the addition of a new output capability.

Implement ISS Solutions

We can implement as well as design solutions. If you already have a clear idea of what you want, we will work with you to ensure your idea becomes a reality.

Integrate Your Enterprise/Workgroup Requirements

ISS has the expertise to help you eliminate your isolated data. Integrating your ISS-based products with other applications can yield tremendous benefits in terms of cost and value.

Provide Powerful Data Modeling

Combined with our knowledge of databases and the data models that are the foundation of your products, ISS can produce a data model that can logically fit your needs. ISS can implement data models in various database environments. In addition, the data models built-in to ISS products can be extended with the ISS Tailoring Kit.

Project Planning Guidance to Fit Your Needs

ISS retains several experts who have successfully guided several substantial projects to successful deployments. These same experts can offer you the same insight and experience for your project. We will work with you to establish a realistic and obtainable plan for achieving your objectives.

Business Process Automation

Automation of your existing processes results in improved efficiency and cost-effectiveness. ISS can:

  • automate data transfers
  • provide facilitating information
  • determine how to streamline your current processes
  • dovetail ISS products into your processes, and
  • confirm or coordinate communication

Provide On-the-Spot Assistance

Often challenges arise with the immediate need for a solution. ISS is just a phone call or an e-mail away. Many times we can offer a customized solution faster and more efficiently than an in-house department. We have experience with your types of challenges and understand the contexts in which they exist.

If you would like to learn more about how ISS can help you, please go to request for information and an ISS representative will contact you. If you would like to contact us directly, please call 1-800-528-9185 (U.S. and Canada), or (864) 654-1284. For services requirements in Europe, please contact ISS Europe, or if you are in Australia, please contact our Australian/New Zealand representative SMA.

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Please mail questions, comments, and suggestions to web@isscorp.com. Last updated Wednesday, April 23, 2008.
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